Xpango Review: Part 1

Xpango Website Layout.

Xpango host a professional looking website. The welcome page is very stylish and should therefore be very appealing to any people you refer to the site.

It can however be a little tricky to find the link to register, as the page is very busy looking and the registration link isn’t immediately obvious. This could potentially discourage new referrals from signing up if they are unable to find the registration link with ease. Xpango also suffers from awkward navigation, due to the size of the website, and finding your referral link and account status can be confusing, as can navigation of the selection of free gifts available.

Number of Referrals for Gifts on Xpango.

The gifts on Xpango require the largest number of credits out of all of the referrals sites. An Xbox 360 core will set you back a whopping 21 credits on Xpango, whereas the same system can be obtained from Nextgen Giveaway for only 10 credits.

This large credit requirement is offset somewhat by the fact that you can obtain credits from Xpango through many means (see Offers available, below), such as completing multiple affiliate offers (which offer 1 or more credits per offer), buying products from the Xpango site, selling products from Xpango, as well as referring others to the site. Xpango also state that you can claim unlimited gifts from their site, which is a bonus given that most referrals sites allow only one free gift per household.

It is our opinion however, that the credit requirement is a little excessive, and although the ability to build credits by multiple means is a distinct advantage, it requires a great deal more effort and investment on your part than simply referring people to the site, as is the norm with most other sites. Furthermore, the facility for gaining multiple gifts seems unrealistic given the number of credits required for each gift; once you have exhausted all of the offers on the site to gain credits, you will simply have to revert to the traditional method of getting credits from referrals.

Time Taken To Grant Credits on Giveaway Network.

Xpango take slightly longer to grant credits than some networks. It states below most offers that credits for completed offers are granted within 7 days and we found this was generally the case, though it often took longer than stated.

We found Xpango to be a little unreliable when it came to granting credits for offers completed. Despite following Xpango's instructions of using Internet Explorer to complete our offer, and clearing our Cookies before and after participating, we did not receive credits for either the Which? offer, or for the Cahoot Savings account offer.

We contacted Xpango regarding the missing credits and found customer service to be extremely poor. It took ten days for customer services to reply to our first email regarding the missing credits, however the issue was not resolved. We then sent numerous follow up emails, however none of these received a response. Given that each credit is so valuable (Xpango receive payments for all of the offers completed), we found this to be unacceptable. We would suggest that the lack of customer service is a major drawback to using the Xpango website, as things do go wrong for time to time; if you feel customer service is an important consideration, then you may need to re-evaluate whether or not Xpango is the site for you.